Delivery & Shipping

You will receive an email at the address you have specified when your order has been received and dispatched.

FREE INTERNATIONAL SHIPPING


UK and Ireland orders will normally be dispatched within 2-3 working days using Royal Mail. Commissioned pieces will take longer and an email will be sent confirming how long the piece will take. Orders are normally received within 2-3 working days.

International orders are shipped by Royal Mail who passes the package onto your overseas delivery company. The delivery timescale is a non-guaranteed 7-14 days.

For out of stock items, if the delay is likely to be significant we will contact you either by telephone or email to inform you of an approximate delivery date. In the event of a delay, we will contact you either by email or telephone to inform you of this.



Once you submit an order, we immediately prepare all stock items for delivery. You can cancel your order at any stage until delivery. If you would like to request the cancellation of an order, please contact us on +44(0) 7815 745 303 as soon as possible, or email this information to info@rachelmcknight.com. Please inform us of any cancellation at the earliest opportunity.